Newgrove Blog

With the high street flagging, new pressures from business rates and waning consumer confidence, many brands have begun closing locations in an attempt to optimise profitability. However, too often companies make this decision based on financial factors alone. Here,...

With digital banking having overtaken use of physical bank branches for the first time, many banking executives are rightly considering the feasibility of maintaining a high street presence in 2018. However, physical bank branches still possess a host of attributes...

Calculating and presenting commercial property profitability potential insights has long been a costly and time-consuming process. However, the advent of new technology-based solutions is making this process easier, enabling property managers to gain the...

Almost all major supermarkets have introduced delivery and click-and-collect services in order to satisfy perceived customer purchasing preferences. However, the 'Big Four' UK supermarkets (Tesco, Asda, Morrisons and Sainsbury's) have all steadily ceded ground to...

Location intelligence in the public sector is really taking off. Local councils are finding a host of innovative uses for this technology, improving operations and reducing costs in the process. Here, we'll look at some of the key areas in which location intelligence...

Using advanced data analysis to increase value per customer could make a significant difference to your company's accounts. It costs five times more to attract a new client than to retain an old one. Building stronger customer relationships takes an understanding of...

Leverage location data you've gathered in your store or venue to optimise the customer experience and increase overall profitability. Use location intelligence to figure out how your customers interact with a physical space. Then, adapt your processes to improve the...

Finding the right retail destinations for your brand can help you optimise profitability and reduce the risks associated with moving into a new market. The concept of retail destinations has become increasingly important since the advent of the digital age. Retailers...

Defining franchise territories in a way that's fair and optimises your overall coverage can be a huge challenge for franchisors. Thousands of factors can influence how you designate territories. And, the truth is – until very recently – you were probably doing it...

Identifying the most lucrative retail destinations for coffee shops and fast-food restaurants means calculating a host of variables. Here, we will explain the basics of the retail destination concept, and tell you how to effectively find new retail destinations for...

Identifying the ideal retail destinations for fashion brands can help you optimise profitability and set up for long-term success. Retail destinations satisfy a range of consumer desires simultaneously. A retail destination could take the form of a walkable area, or...

Cashless payments are gaining popularity fast, and intelligent businesses are using the associated data to adapt services to fit these customer buying habits. Cashless payments have overtaken cash for the first time Back in 2015, cashless payments overtook cash as the...